Municipal Corporation of Delhi has decided to go on Facebook to make it easily accessible to general public complaints. This allows individuals to raise complaints on their facebook link, it is yet to be seen how effective this will turn out, but nevertheless this is a step in right direction take up by the Authorities. Users can post even photos on their page to raise complaints.
You can visit MCD facebook page via: http://www.facebook.com/municipalcorporationofdelhi?v=wall